1. How long does it take to have an
application processed?
Every situation is handled case- by-
case. Most applications are processed within 24
hours of receiving the completed forms. If
information is not complete, this will delay the
process and increase the processing time.
2. How long can I expect my
appointment to take?
Again this depends on how well you
are prepared for your appointment. We feel that most
cases should be handled within 90 minutes unless the
situation needs more information or documentation
that originally determined from the initial phone
call or contact.
3. When will I know if my application
is approved?
In most cases, you will know the same
day, if not at the scheduled appointment. There are
situations where we may need additional information
that arises from discussion in the appointment. This
can temporarily put the application in a pending
status.
4. If I am a Retiree, am I
automatically eligible to apply for Relief Society
assistance?
It will depend on how you left the
military. Each case is looked at individually. If
you are receiving 100% benefits from the Veteran’s
Administration, you may need to apply to the
Veteran’s Trust Fund for assistance. If you are a
gray-area Retiree, you will not be eligible to apply
until after you have reached the age of 60.
5. If I am a Spouse and the Service
Member is overseas may I apply for assistance?
Spouses need to provide a Power of
Attorney (POA) with their initial request. If there
is no POA, the Service Member will be contacted for
approval to provide assistance.